My campaign is not sending
The usual reasons a campaign is stuck, paused or not arriving.
Check these in order: 1. Status — a scheduled campaign waits for its time; a paused one needs Resume. 2. Dev mailbox banner — if it's showing, the platform is in test mode and emails go to the Dev mailbox, not to recipients. 3. Plan limits — if you've reached your plan's sending limit, the campaign pauses and you'll see a notice. 4. Automatic pause — sending pauses when bounce or complaint rates spike, to protect your reputation. 5. Pre-send checks — fix any failed check on the Review step. 6. System status — see /status for known issues. Still stuck? Open a ticket from the campaign page so we can see which campaign you mean.
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